Shipping policy
Shipping Policy
Welcome to SapMarie! We strive to deliver your order as quickly and efficiently as possible. Please read our shipping policy carefully to understand how your orders are processed.
Shipping Locations
We currently ship to the following regions:
- UAE, GCC, and South Asia
If your location is not listed, please contact us at info@abanatrading.com to check shipping availability.
Processing Time
- Orders are processed within [1-3 business days] after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Options and Delivery Times
We offer the following shipping options:
- Standard Shipping: Delivery in [e.g., 5-7 business days].
- Express Shipping: Delivery in [e.g., 2-4 business days].
Please note that delivery times may vary depending on your location.
Shipping Rates
- Flat Rate: AED 20 for orders within [region].
- Free Shipping: For orders above AED 250.
- International Shipping: Rates calculated at checkout based on destination.
Tracking Information
Once your order is shipped, you will receive an email with tracking details to monitor your shipment's progress.
Customs, Duties, and Taxes
For international orders, additional customs, duties, or taxes may apply based on your location. These charges are not included in our pricing and are the responsibility of the customer.
Lost or Damaged Items
We are not responsible for items lost or damaged during shipping. If your order arrives damaged, please contact us within 48 hours of delivery with photos for assistance.
Contact Us
If you have any questions about your order or our shipping policy, please reach out to us at:
- Email: info@abanatrading.com
- Phone: +971 50 113 9207